Customer support Representative- Check ‘n Go/Allied Cash Loan
Would you enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond old-fashioned jobs that are retail begin to build your job? Are you experiencing fascination with being part of an industry-leading monetary solutions business? Isn’t it time to create your following move? If that’s the case, we wish to speak to you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates are in the center of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial group of businesses. Daily in towns and towns around the world, they have been greeting clients, processing loan requests, responding to inquiries about services and products, marketing new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions the real deal people and attempt to function as the choice that is first everyday monetary solutions. We people consider building relationships to make sure client requirements are now being offered utilising the most useful items we are able to provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our Sales culture. Serve and educate clients regarding the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem straight because of the consumer.
- Cash managing: Handle and count currency, money, and coins to add handling a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money control demands. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product sales reports at end of day and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, client applications, needs or any other dilemmas. Destination customer that is outgoing and collection telephone phone telephone phone calls prior to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand name skillfully and make certain shop appearance ( external and internal) is maintained to business requirements. Help in the execution of most business marketing plans and programs, ensuring accurate and prompt set-up, exceptional execution and within founded due dates.
Minimal Education and Enjoy Involved:
- 2 yrs past product sales and customer support experience chosen.
- 2 yrs cash control experience preferred.
- Will need to have own private transportation that is reliable conformity with posted policy and procedure. This might NOT add public transport, transport from family members or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the business.
Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, term life insurance), a substantial premium time off system, 401k retirement plan, tuition reimbursement, and an engaging work place.
About Axcess Financial:
We’re an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their individual funds whenever, where and exactly how they need. It really is our objective to obtain individuals the cash they want whenever they require it. We be sure we do this in means this is certainly accountable and of their means.
Dedication to Diversity:
Axcess is payday loans Mandeville LA invested in employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making decisions without respect to battle, color, faith, sex, sex identity or phrase, sexual orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any class that is protected.
This publishing is supposed to spell it out the basic nature associated with work expected to be performed and it is maybe perhaps not a thorough selection of all obligations, duties and abilities necessary for the career.